FAQs

Summerfield Healthcare is CQC registered and we are dedicated to helping our patients.

Our clinics run regularly and you can contact us on 0333 9000 010 or use our online booking portal to check availability for appointments.

If you have any further questions please do not hesitate to get in touch with us.

What are the practice opening hours?

  • Our phone lines are open at the following times:
Monday:8am-8pm
Tuesday:8am-8pm
Wednesday:8am-8pm
Thursday:8am-8pm
Friday:8am-6pm
Saturday:8.30am-1pm

How do I make an appointment?

You can book your appointment now via three easy options:

Please note, for patient safety practitioners are unable to see patients without an appointment.

Does the practice have onsite parking?

Summerfield Healthcare has a free private car park for patients at all sites. Please note, however, parking is limited and is only available whilst you are in the building.

Do you have a formal complaints procedure?

We strive to ensure you receive the best possible care at Summerfield Healthcare, but if you feel that we have got something wrong, we need to hear from you.

We have set out our complaints procedure in this leaflet which you can download here: Complaints, Comments & Compliments Leaflet.

If you wish to review our complaints policy please click here Complaints Comments Compliments Policy.

How do I give feedback about the care I have received?

We value patient feedback. If you would like to express your opinion on the service that you have received please complete our Improving Practice Questionnaire➚.

For any other questions, queries or enquiries please email our CQC manager Paul Hatton at [email protected].