FAQs

Summerfield Healthcare is CQC registered and we are dedicated to helping our patients.

Our clinics run regularly and you can contact us on 0333 9000 010 or use our online booking portal to check availability for appointments.

If you have any further questions please do not hesitate to get in touch with us.

What are the practice opening hours?

• Our Shrewsbury surgery is open throughout the day at the following hours. Our Wolverhampton surgery is open during planned clinic hours.
• Our phone lines are open at the following times:

How do I make an appointment?

You can book your appointment now via three easy options:

• Call 0333 9000 010
• Book online here: https://booking.summerfieldhealthcare.co.uk/booking
• Email [email protected]

Please note, for patient safety practitioners are unable to see patients without an appointment.

Does the practice have onsite parking?

Summerfield Healthcare has a free private car park for patients at both sites. Please note, however, parking is limited and is only available whilst you are in the building.

Do you have a formal complaints procedure?

We strive to ensure you receive the best possible care at Summerfield Healthcare, but if you feel that we have got something wrong, we need to hear from you.

We have set out our complaints procedure in this leaflet which you can download here: Complaints, Comments & Compliments Leaflet.

If you wish to review our complaints policy please click here Complaints Comments Compliments Policy.

How do I give feedback about the care I have received?

We value patient feedback. If you would like to express your opinion on the service that you have received please complete our Improving Practice Questionnaire➚.

For any other questions, queries or enquiries please email our CQC manager Paul Hatton at [email protected].